Terms of Service.

1. Who we are.

The Elixirs Lab Ltd ("we", "us") is a private company limited by shares, registered in the Federal Republic of Nigeria under RC 7206881 and incorporated on 02 November 2023. Our registered address is 61 Anibaba Street, Ewumi Estate, Ikosi-Ketu, Lagos State, Nigeria. You can reach us at info@theelixirslab.com.

2. What these terms cover.

These terms apply when you:

• – use this website (https://theelixirslab.com);
• – hire us for engineering services (quantitative finance and machine learning, AI, data and software engineering); or
• – buy or subscribe to one of our products, including Ère (ere.markets).

Services. Each engagement is also governed by its written proposal, statement of work or contract. If that document says something different from these terms, the signed document wins for that engagement.

Ère and other products. Ère has its own product terms at ere.markets/terms, which apply to your use of Ère alongside these terms. Ère's product terms are also governed by the laws of Nigeria.

3. Using this website.

You may read, link to and share pages on this website. Articles and research papers are provided for information only.

Site content. The text, articles, images, logos, design and source code of this website are © The Elixirs Lab Ltd. All rights reserved. You may not reproduce, distribute or make derivative works from them without our written permission, except for quoting short passages with a link back. "The Elixirs Lab", our mark and our wordmark are our trademarks. Third-party fonts used on the site are licensed under their own terms (SIL Open Font License 1.1).

Code we publish. Any code we publish in a public repository is licensed under the licence file in that repository. Where a repository has no licence file, all rights are reserved.

Do not scrape the site in a way that burdens it or present our work as yours. For licensing or brand-asset requests, email hello@theelixirslab.com.

4. Engineering services.

Quotes and scope

Prices on our services page are starting points. Every engagement starts with a written quote or statement of work that sets out the scope, deliverables, timeline, price, currency and payment schedule. A quote is valid for 30 days unless it says otherwise. Work outside the agreed scope is quoted separately and starts only once you approve it in writing (email is fine).

Invoices and payment

We invoice in advance per month, per milestone, or as the statement of work sets out. Where the statement of work says so, a deposit is due before work starts. Invoices are payable within 14 days of the invoice date, in the currency shown on the invoice:

• – Nigerian naira (NGN) invoices: by bank transfer, or by card or other methods through our payment processor, Paystack.
• – US dollar (USD) invoices: by bank transfer.

Taxes

Prices exclude value added tax (VAT). Where VAT applies, we add it to the invoice at the applicable statutory rate. Nigerian clients may deduct withholding tax where the law requires it, and must send us the withholding tax credit note or receipt for every deduction.

Late payment

If an invoice is not paid by its due date, we will remind you in writing. Overdue amounts carry interest at the rate stated in the statement of work or on the invoice. We may pause work, and withhold deliverables, until overdue amounts are paid, and move the timeline accordingly.

Ending an engagement

Either side may end an engagement with 14 days' written notice unless the statement of work says otherwise. You pay for work done up to the end date. Refunds of prepaid amounts follow our Refund Policy.

5. Intellectual property and deliverables.

What you get. Once you have paid in full for an engagement, we assign to you the copyright in the deliverables we create specifically for you under it, unless the statement of work says otherwise. On request, we will sign a written assignment confirming this.

What we keep. We keep ownership of materials that existed before the engagement and of our general tools, libraries, templates, methods and know-how ("background IP"). Where background IP is part of a deliverable, you get a non-exclusive, perpetual, royalty-free licence to use it as part of that deliverable. We may reuse general, non-confidential learnings from our work.

Open source and third-party parts. Open-source components stay under their own licences. We will tell you which ones a deliverable depends on.

Mentioning the work. We will not name you as a client or describe your project publicly without your written permission.

6. Confidentiality.

We keep confidential any non-public information you share with us for an engagement, use it only to do the work, and share it only with people working on your project who are bound by the same duty. This does not cover information that is already public, that we already had, that we receive lawfully from someone else, or that we are required by law to disclose (we will tell you first where the law allows).

This duty lasts for 5 years after the engagement ends. For trade secrets, it lasts for as long as the information remains confidential, and for personal data, for as long as we hold it. A signed non-disclosure agreement takes precedence over this section.

7. Products and subscriptions.

Our main product is Ère (ere.markets), a trading research and decision-support platform. Other products are in development; each will state its plans and prices before you pay.

Billing

Paid plans are paid in advance. The price, currency and billing period are shown before you confirm. Ère plans paid through Paystack are prepaid for 30 days at a time: each payment covers 30 days from when it is made (or from the end of your current paid period, if you pay early). Where a plan renews automatically on a saved card, the checkout says so, and you authorise us to charge that card at the start of each new period until you cancel.

Cancelling

You can cancel at any time from your account settings or by emailing support@ere.markets. Cancelling stops future charges. You keep access until the end of the period you have already paid for. Refunds are covered by our Refund Policy.

When a paid period ends without payment

We send you a notice 3 days before your paid period ends. If no payment for the next period has been received by the time it ends, your account moves to the Free plan. We do not retry charges and there is no grace period. Your strategies and data stay in your account, and you can pay for a plan again at any time.

Price changes

We will email you before changing the price of your subscription. A new price applies from your first renewal that falls at least 30 days after that notice. Until then, every renewal charges the price you signed up at. If you do not want to pay the new price, cancel before that renewal.

8. Ère: not financial advice.

Ère is software for research and decision support. It is not financial, investment or trading advice, and we are not a broker, dealer or investment adviser. Nothing in Ère, on this website or in our research is a recommendation to buy or sell anything.

• – Trading carries a substantial risk of loss. You can lose some or all of the money you trade.
• – Past performance does not guarantee future results. Backtests and paper-trading results are hypothetical and can differ from live results.
• – New bots start in paper trading (simulated, no real money) by default. Moving to live trading is your decision and your responsibility.
• – You are responsible for your own trading decisions and for following the laws and exchange rules that apply to you.

Ère Marketplace

Terms for buying and selling on the Ère Marketplace will be published before paid listings open.

9. Acceptable use.

You agree not to use our website, services or products to:

• – break any law or regulation, including market-abuse rules (manipulation, spoofing, wash trading);
• – commit fraud, launder money, or use payment details that are not yours;
• – attack, overload, probe or bypass the security of our systems (report vulnerabilities as described on our security page);
• – copy, resell or reverse-engineer our products except where the law allows;
• – upload content that infringes someone else's rights or is unlawful; or
• – share your account or let others use a paid plan you bought for yourself.

We may suspend or close access for serious or repeated breaches. Where possible, we will tell you why first.

10. Disclaimers and limits on liability.

We do our work with reasonable skill and care. Apart from that and anything the law does not let us exclude, the website and products are provided "as is" and we do not promise they will be uninterrupted, error-free, or that any strategy, model or forecast will be accurate or profitable.

We are not liable for trading losses, lost profits, lost data, or indirect or consequential loss. Our total liability for any claim is limited to:

• – for consumers: the amount you paid us for the product or service concerned in the 12 months before the claim arose;
• – for business clients: the fees paid under the relevant statement of work in the 12 months before the claim arose.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law, and nothing limits the rights consumers have under section 11.

11. Your rights as a consumer.

If you buy as a consumer, you have rights under Nigerian consumer-protection law, including the Federal Competition and Consumer Protection Act 2018. Nothing in these terms takes those rights away.

12. Privacy.

How we handle personal data on this website, including payment data, is described in our privacy notice. Ère has its own privacy policy at ere.markets/privacy. We process personal data in line with the Nigeria Data Protection Act 2023.

13. Suspension and ending these terms.

You can stop using our website and products at any time. Sections on payment owed, intellectual property, confidentiality, liability and disputes continue after an engagement or subscription ends.

14. Governing law and disputes.

These terms are governed by the laws of the Federal Republic of Nigeria. If you have a complaint, email info@theelixirslab.com first; we will reply within 10 business days and try in good faith to settle it. If we cannot settle it within 30 days, either side may take it to the courts of Lagos State, Nigeria.

15. Changes to these terms.

We may update these terms. The version and date at the top show the current text. For material changes affecting active subscriptions or engagements, we will email you at least 30 days before they take effect. Changes do not apply to a signed statement of work unless both sides agree.

16. Contact.

General and services: info@theelixirslab.com. Ère support and billing: support@ere.markets. Post: The Elixirs Lab Ltd, 61 Anibaba Street, Ewumi Estate, Ikosi-Ketu, Lagos State, Federal Republic of Nigeria.